Shipping Rates Rep. of Ireland:
Flat shipping fee of €3.95, for all orders up to €29.
FREE Ireland DELIVERY for all orders over €29.
UK shipping Rates:
€4.95 for all orders up to €29
FREE UK DELIVERY for all orders over €29
All shipping Rates:
Free-orders over €29 (Ireland and UK)
€6.95 Rest of Europe (exceptions apply-please contact us if your country is not included).
FREE Delivery for orders over €49
€9.95 Rest of the World (exceptions apply). FREE Delivery for orders over €99
>Delivery time is 2-5 working days for items in stock (Ireland) and 1-2 weeks (Europe).
We reserve the right to extend the delivery time, due to high volume of sales, holidays, or other circumstances, and we cannot be responsible for any circumstances that are out of our control. Customers will be notified if the delivery time is longer than usual.
>All non-delivered items MUST be reported to us by e-mail within 14 working days from the order date.
!!! Warning for NON- EU customers: If you order from the outside of EU you may be required to pay custom fees and other taxes in your country. We are not responsible for ANY fees/charges you may be asked to pay by your local customs/taxation authority. Please check out with your local government bodies what charges may be applied, before you place order.
If your ordered item is not in our warehouse, we reserve the right to cancel your order. We will contact you and inform of any available options, and this may extend the shipping time.
Do you want to return/exchange?
No problem, just contact us before you return the product, please! We will guide you through our return/exchange process. We are very flexible, just talk to us, please!
You may return any product within 14 days of delivery for a full refund or exchange, subject to availability but only if the product is new and unused and:
-is as sold, doesn't have any signs of use (original condition) and
-with all original tags/labels attached as sold and not damaged and
-is in their original packaging with all documentation and
-you give us your order number.
Customer pays for return shipping cost.
We DO NOT refund the shipping cost you paid, it will be deducted from refund (some exceptions may apply in certain circumstances-contact us for details, please).
We'll pay the return shipping costs only if the return is a result of our error (you received an incorrect or defective item)-we will refund only An Post standard shipping cost.
We can't refund any products if they were ordered to your specification.
If you want to return an item which was a part of order where a discount or free delivery was applied due to the total value of the order, we will charge you the full price for other items and the discount amount will be deducted from the refund amount.
We will issue the refund within 5 working days from the date we receive your returned package, and you will receive the refund as soon as our and your bank process the transaction, usualy takes from 1-3 days. However, we reserve the right to extend the time in a busy times. Refund will be paid to the same credit/debit card as used to purchase.
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond as quickly as possible with instructions for how to return items from your order.
Cooling Off Period
There is a cooling off period of 14 days during which you have the right to cancel your order. You must provide notice of cancellation no later than 14 days after the receipt of goods by - online contact form here Contact Us OR - by e-mail. If you cancel your order and want to return products you must follow all requirments explained in our Return Policy above, regarding condition of the retuned goods, which have to be in the original condition, with no signs of use. We will process refund only if it meets the requirments.